DIRECTORATE: SURFACE AND GROUNDWATER INFORMATION
DEPARTMENT: WATER AND SANITATION
Compliance to the Protection Of Personal Information(PoPi) Act 2013 is in progress.
When you register on NGA we need to collect certain information about you in order to provide you with the services you have requested. The policy is designed to assist you in understanding how we collect, use and safeguard the personal information you provide to us and to assist you in making informed decisions when you use our site and our products and services.
WHAT INFORMATION DO WE COLLECT?
When you visit our site you need to register and Personal information such as Name and Email address is required.
Certain non-personal information may be collected. This will comprise of data about usage and service that is not associated with your personal identity.
Once you register and provide us with your personal information it will be used for the purposes of providing you with the requested service and in conformity with the provisions of the Electronic Communications and Transactions Act 25/2002 http://www.acts.co.za/ect_act/electron.htm as well as the Promotion of access to information act: http://www.acts.co.za/promotion_of_access_to_information_act_2000.htm.
We respect your privacy and undertake not to sell, rent, lease or give away your personal information to others.
Children should be supervised by parental guardian. You may learn more about protecting children's privacy online by visiting http://www.ftc.gov/privacy/privacyinitiatives/childrens.html.
HOW DO WE USE THE INFORMATION COLLECTED?
Broadly speaking, persons we employ directly, or as contractors or agents at our discretion, use your personal information for purposes of administering our business activities, providing customer services such as support and making data available as requested.
WITH WHOM WILL WE SHARE YOUR INFORMATION?
We will not share your personal information with third parties except in responding to your requests for products or services. Your permission will be requested when you submit your information.
We will provide you with access to your information, and if possible protect your privacy and security. When doing so we will verify your identity by User Name and Password before granting access to your data.
If you choose to post information on our site or maintain email, snail mail or telephone contact with us, we may retain such information also.
NGA undertakes to take all reasonable measures to protect the information provided to us. These measures include, but are not limited to preventing unauthorised access or disclosure, maintaining data accuracy, and ensuring the appropriate use of the information.
It is our policy to allow all users to view and extract data (except confidential data) that are on the NGA, but as data owner you will be the only one with rights to edit your data.
CHANGES TO THIS STATEMENT
ACCEPTANCE OF POLICY
You are welcome to contact us if there are any concerns you would like to raise. Email to email@example.com
Effective date of policy: June 2010